Rapid Response

Our Rapid Response Team is there for support when you need it most.

If you have a life-limiting illness and are being cared for at home, we are here to help. The Rapid Response Team offers urgent care – they’re the people to call in a crisis.

The Team offers urgent care at short notice (response within 1 hr) for people living with any terminal illness. Available any time, any day of the week to give hands-on care so people can remain in their homes rather than go into hospital.

Who can benefit from the service?

  • We care for people with a life-limiting illness, such as cancer or respiratory diseases
  • Patients who are 18 years or over and registered with a GP in Darlington
  • Family members or carers of a person with a life-limiting illness.

How can we help you?

Our nurses can help you at any time, particularly during those difficult times at night and weekends. We can help with a range of nursing needs, from overcoming breathing difficulties or pain, to making you comfortable in your bed or chair.

If you are having trouble with any equipment such as a catheter or syringe driver, or just need a friendly face to turn to, we are there for you.

To be referred to this service, please contact the Hospice Main phone number on 01325 254321.

If you require urgent support (response within 1 hour) our Rapid Response Team can be contacted 24 hours a day via the Integrated Single Point of Access (iSPA) on 01325 342111 (select 2 for community services).

Our Rapid Response duty nurse can also be contacted directly on 07720 947430 but please note they may not always be available to answer your call.

All Enquiries

If you have any questions, please contact the Hospice on either the main phone number at 01325 254321 or send us an email.


We love to hear your feedback about our services. If you have anything you would like to let us know, please fill out the short form.